ibot Terms of Use

When you create an account on our ibot platform, you agree to these terms. They set out how we operate, what you can do, what we expect from you, and how disputes are resolved. We keep them straightforward so there's no confusion about rights and responsibilities on either side.

Our ibot terms cover account registration, deposits and withdrawals, game rules, bonus policies, account suspension or closure, liability limits, and jurisdiction notices. They apply to all users in all regions where we offer services. If anything is unclear, our support team can explain specific sections in plain language.

Services on our ibot platform are available only where local law permits access to online gaming and sports betting. Users are responsible for verifying that their use of ibot complies with their own jurisdiction's regulations.

Account Registration and User Responsibilities

To open an account on our ibot platform, you must provide accurate legal information: your full name, email address, phone number, and date of birth. We use this data to verify your identity and comply with anti-money-laundering regulations. We also require that you set a password—a string only you know—to secure your account. You are responsible for keeping your password confidential. If someone gains access to your account using your password, we consider that your responsibility unless you notify us immediately that your account has been compromised.

We require that you are of legal age in your jurisdiction to use our ibot platform. We do not knowingly allow minors to open accounts or use our games, sportsbook, or live-dealer tables. During account creation, you confirm that you meet this age requirement. If we discover you misrepresented your age, we will close your account and forfeit any balance in it.

You agree not to open multiple accounts under different names or identities. If we detect duplicate accounts linked to the same person or payment method, we reserve the right to close all such accounts and withhold any balances. You also agree not to use ibot to launder money, fund illegal activities, or evade sanctions. We monitor for these behaviors and report suspected violations to relevant authorities.

Account ownership

Your ibot account is personal and non-transferable. You cannot sell, gift, or share access to another person.

Password security

You are solely responsible for protecting your ibot password. We will not reset or retrieve it for you without identity verification.

Accurate information

All information you provide to ibot must be truthful and current. We may request updates at any time.

Prohibited use

You may not use ibot for illegal activities, money laundering, or fraud. Violations result in immediate account closure.

Deposits and Withdrawals on ibot

Our ibot platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). When you deposit, funds transfer to your ibot account balance within minutes. You can then use this balance across our games, sportsbook, and live-dealer tables. Deposits are final—we do not refund them unless you mistakenly deposited to the wrong account, in which case you must contact our support team within seven days with proof.

Withdrawals are available once you complete our KYC (Know-Your-Customer) verification. You must provide a government ID and proof of address. Our compliance team reviews these documents and approves or requests clarification within one business day. Once verified, you can withdraw to the same payment method you used to deposit. We do not allow withdrawals to third-party accounts or payment methods not linked to your registration name.

Withdrawal limits exist for security and regulatory reasons. Large withdrawals may require additional verification or review. We process most standard withdrawals within one to three business days, though payment-network delays are outside our control. We do not hold funds for speculation; if your withdrawal is delayed, our support team will investigate and explain why.

Games, Sports Betting, and Bonuses on ibot

Our ibot platform offers sports betting (Liga 1, Piala AFF, MotoGP, Formula 1), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and number games. Each has its own rules. We display game rules within the app; you are responsible for understanding them before placing a bet or wagering. Outcomes are determined by certified random-number generators (for slots and number games) or by real-world sporting events and live-dealer broadcasts (for sportsbook and live casino). We do not manipulate outcomes to favor or disfavor any user.

If you dispute the outcome of a bet or game on ibot, contact our support team with details (date, time, game type, transaction ID). We will investigate. If a technical error occurred on our system, we will correct it. If the outcome is accurate per our game rules, the bet stands.

Dispute Resolution and Liability

We strive to resolve account issues fairly and transparently. If you have a complaint about ibot—a settlement dispute, a payment issue, or suspected fraud—open a support ticket with as much detail as possible. Our team will investigate and respond within five business days. If we cannot resolve your complaint internally, we offer a dispute-resolution process outlined in our privacy policy and available through our FAQ page.

Our liability to you is limited. We are not responsible for indirect damages (lost profits, lost data, lost opportunities) arising from your use of ibot. If you suffer direct harm due to our platform's negligence or breach, your sole remedy is a refund of deposits made within 30 days prior to the harm. We cannot be liable for more than this amount. This limitation applies to all users, in all regions, under all circumstances.

Our ibot platform is provided "as is." We make no warranty that it is error-free, uninterrupted, or perfectly secure. We do our best—we monitor systems, patch vulnerabilities, maintain backups—but no online platform is non-specific info secure or available. You use ibot at your own risk. By creating an account, you accept these limitations.

Account Suspension and Closure

We reserve the right to suspend or close your ibot account if we suspect:

• Fraud, money laundering, or illegal activity.
• Terms-of-use violation (e.g., multiple accounts, password sharing).
• Unusual betting patterns (e.g., coordinated bets across multiple accounts or markets that suggest market manipulation).
• Payment method issues (e.g., chargebacks, disputed transactions).
• Regulatory or licensing concerns in your jurisdiction.

If we suspend your account, we will notify you via email and provide a reason where legally permissible. You may appeal the decision through our support process. If we close your account permanently, any remaining balance will be held in escrow for 90 days pending investigation. If no violation is confirmed, we will refund the balance to your payment method. If a violation is confirmed, we may forfeit the balance or donate it to a third-party charity. You cannot re-open a closed account under a different name.

Jurisdiction and Governing Law

Our ibot platform operates in multiple jurisdictions. Services are available only where local law permits. It is your responsibility to verify that access to and use of ibot complies with your jurisdiction's regulations. We do not offer services in jurisdictions where online gaming or sports betting is prohibited by law.

These ibot terms are governed by the laws of the jurisdiction in which our company is registered. You agree to submit to the jurisdiction of our company's home courts for any dispute arising from your use of ibot. However, if your local law forbids such submission, the dispute shall be resolved through binding arbitration or mediation as permitted by your jurisdiction.

If you have questions about our ibot terms, contact our support team via email or live chat within the app. We are here to clarify and help you understand your rights and responsibilities on our platform.